By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Do you know about Family Rights Group’s Advice and Advocacy Service and what we offer to parents, family members and kinship carers who have questions about a child who is involved with children’s services in England? Family Rights Group provides free, confidential, and independent advice to parents, kinship carers and family members via our telephone advice line, advice enquiry form, live webchat service and online forums. Our advice helps families understand and navigate child welfare systems.
Come along to find out more about the advice service and how to signpost families to us. The session will take place via MS Teams and a Service Manager and one of our expert advisers will provide a brief overview of the service, after which there will be an opportunity to ask questions about our service.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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