Help Social worker refuses to keep in touch

[Magic-lord]

It's now 9 weeks that had no contact
With social worker disbite number of email and call messages to them.

For 6 plus months social services have done nothing other than instructions that I'm not allowed to see my own mum who is terminally ill. My two other children have be told they to not to see there nan all this because it will upset the son who has decided to take up residents at my mums address
In 6 months had no minutes for any meetings
Our parental rights have never been removed however social services have on number times acted in ways to remove this.
Number times we have had to call police as the son in question was kicking our door in and being very intimidating to us
Police have done nothing social services have done nothing even when he took to social media to broadcast information about the case yet again social services did nothing when he bullied our daughter on line social services did nothing. Threats made that I'll use space keys to get in wile your our police and social services did nothing. While shopping he made up a story that we threatened him while in the shop yet again social services did nothing

When he burst into our daughter school and got very violent nothing done
When He go his mates to attack myself and my daughter nothing was done.
The inpacked on my wifes health myself
We've have breach of confidentiality at first safeguarding meeting and number times when social services would. Tell our son information about us .
He has set up social media accounts not in his name but very close to our daughter name where her friends have thought was out daughter but yet again nothing done.
Yet when myself or my wife makes concerns about our daughter or my mums welfare or my youngest son. It's like we are the bad ones remarks made this is upsetting your son.
When he lies.to.my mum yet again nothing is done
When my mum is told she can't call me to come in a EMERGENCY because this will upset my son.
Same son will tell social services that he is frightened we will come and throw him on the street because we have space keys for my mums. Our spare keys that where at my mums address have gone missing. My mum needs to look at her health every time myself or my mum become close as relationships have broken down. He will step up with new problem or something else we have ment to be doing when we had to stop helping my mum with food shopping or taking to appointments because every time we did so he would then make the remarks we had invaded his private life. To say we are stressed is taking it lightly
With a forthcoming safeguarding meeting due yet again on line
We can't cope
We had had to go to legal aid
To stop the harassment that our family has and he has no right to say we cant see my mum or my children see there nan that need to not have contact with them and if you do will take matter to court


As regards to social services
Not had a copy of children child protection plan minutes no communication ect well we just dont know.

[Suzie, FRG Adviser]

Dear Magic-lord

Thank you for your further post. It appears you are having the same difficulties with children’s services regarding lack of communication and failure to provide you with copy documents.

In a previous response it was suggested that you make a formal request for records held by children’s services relating to your family. It is important you understand that disclosure of some documents may need your child or children’s consent depending on their ages.

You were at stage two of your complaint before, have you now had an outcome of this investigation into your complete. As you may be aware, if you are dissatisfied with the outcome you can request to take your complaint to stage 3 and if necessary to the local government and social care ombudsman (LGO) to be resolved.

It is not clear from your posts the age of your son who is living in your mother’s home. If he is over 18 then it maybe if he is making threats to you and the rest of the family that you could consider seeking a non-molestation order to prevent the harassment you describe in your post. Also, is your mother unable to make her own decisions about who visits her home. Is there any order for your son to remain living at your mother’s home.

Children’s services appear to have concerns about what happens to your son if you and other family members visit the home. Whilst you have said in your post that children’s services are concerned about your son being upset, it is not clear why they do not consider it important for the other children to see their grandmother and the impact that will have on them. What are the safeguarding concerns relating to your children that children's services has identified.

Please do try to follow through on the advice you were given in previous posts as this might help you going forward with children’s services. I am including again the link to child protection on our website as it appears you have a review conference soon.

I hope this helps but if you wish to speak to an adviser about your circumstances, please telephone our confidential advice line on 0808 801 0366. The advice line is open from 9.30am to 3pm Monday to Friday (except Bank Holidays).

Best wishes

Suzie