Help please

[Magic-lord]

Over months of no support and lack of information

And miss information being given to family member
Ie my mum is ill with cancer in was her helper taken her to appointment ect was told by social services we had to have no contact with her
Seeing as we were helping with
Food shopping ect that made my mums life very difficult.
We keep telling my mum that it's social services doing apon our sons request the feeling of myself my mum or my two other children all social services have to say in us contacting my mum will upset him therefore be within our own interests not to see her also standing in regards to EMERGENCY ect my son and daughter have bother requesting not to have any contact with him yet that has not stop him . Can a solicitor write to inform that he cant stop us seeing my own mum my children nan ect today he turned up at our door phone set on video wanting to cause a problem. Was at our door 44 minutes banging it until my 15 year old daughter had called 999 because she saw my wife having a panic attack and she was frightened to he has been told not to just call from last time was at out door banging for over hour then was told by police should not call be has today police were useless social services and useless been November last year were put on a child protection plan that we have not received in writing my own health and wife not good now worried about next meetings do we have to attend ot not I'd be grateful for any help

[Suzie, FRG Adviser]

Dear Magic-lord

Thank you for your post. I am sorry to read of your difficulties.

From what you have written, it seems that you have been advised that there may be some safeguarding issues around your children having contact with wider family members. Children’s services can suggest and advise who may and may not have contact with the children whilst they are subject to a child protection plan. Here is a link to some information from our website about child protection plans.

You asked whether a solicitor can write a letter on your behalf to children’s services. If that would be helpful to you, do contact one. In the meantime, please do have a look at our guide ’Working with social workers’ which includes information about making a complaint about a social worker.

If you would like to discuss your situation in confidence with one of our advisers. Please call our advice line on 0808 801 0366. The lines are open Monday to Friday 9.30am – 3.00pm.

Best wishes

Suzie

[Magic-lord]

Thank you for your reply

Update
It's been over 8 weeks since last contact with a social worker
The last focus meeting that we were told should be once a month we turned up no one else did but these meeting have never been regular basis often we would only get a invite 10 mins before it was to start or like the last safeguarding meeting we didn't get invited.
Have placed a level 2 complaint with this to *** social services
Have regular send updates on the lack of communication to the director of children's services and the chief executive of council.
Have a meeting for the nurse to come strange we thought seeing as we take our kids to dental appointment hospital ect yet last meeting with her she then revealed that information back to our son who has started all this when it's been stated that my children themselves want nothing to do with him and following the first safeguarding meeting were our son was at meeting and all our children personal information about there problems was given to him. Yet apparently it was ok and his rights to hear this as information was internment our 15 year old daughter was left embarrassed.
Yet weeks and months go by with no response from them
It's like they wait to safeguarding meeting then blind side us

What can we do can we stop the nurse from coming?
Can we make a statement rather than attend virtual meetings as our health is not good
As can gather it's become very stressful many thanks
A

[Suzie, FRG Adviser]

Dear Magic-lord

Thank you for your further post. I can see that things are still very difficult for you and your family and this is causing you and your wife additional stress and impacting on your health.

I am sorry to hear the most recent planned meeting did not take place properly as no-one attended but you and your wife. You are wondering if you can make a statement rather than attending future virtual meetings due to your health.

I think that you should query in writing what happened with the last meeting, ask why you were not notified that it had been changed or cancelled and ask for a schedule of future meetings. It is usually better to be present at any meetings concerning your own children so that you can hear what the professionals have to say as well as contributing your views. So I would recommend that you attend if you possibly can. However, if you cannot attend then submitting a statement at least means that your views are noted.

Have you considered asking for an advocate to assist you and/or your wife at child protection meetings? If you have a disability which impacts on your ability to participate fully at such meetings you could use our template letter ( 1) here to ask to be provided with an advocate.

If you think your children would benefit from advocacy then please see this guide.

You want to know what you can do to stop the nurse from coming. If this is part of your children’s child protection plan or their health plan then it is best to cooperate. However, if you have a concern about the conduct of the specific nurse i.e. if you are worried that she shared confidential information inappropriately then you would need to raise this with her manager or service first. If you need to make a complaint you would still need try to work with the service in order to promote your children’s health needs.

PALS can give support and advice with health or health service - related difficulties.

Your Children's Services' complaint is now at stage 2 so it will be looked into thoroughly by an independent person and an investigating officer.

I hope that you and your wife have support in dealing with the stress and health issues you mention. Please see our useful links section for services that may be helpful to you.

If you would like to discuss your situation with an adviser please call freephone 0808 8010366; lines are open Mon to Fri, 9.30 am to 3.00 pm, excluding bank holidays. Or post again on this forum.

Best wishes

Suzie