How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Family Rights Group Annual Quiz 2023

The Family Rights Group annual quiz is back on 19th October!

THIS EVENT IS FULLY BOOKED

Join us for what is sure to be a fun and interesting event, hosted by our quizmaster and patron, the author and former government minister, the Rt Hon Alan Johnson.

There will be wine, soft drinks and a buffet included in the price. We will also have a raffle with some must-win prizes.

All funds raised will go towards:

Our free, independent and confidential advice service which supports families when they are involved with children’s services or need their help, and to the work of FRG’s legal team who support FRG’s specialist advice service and programmes and influence child welfare law, policy and practice.

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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