How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Our Staff

Our hardworking, knowledgeable and valued staff team

Advice & Advocacy Service 

Service Manager

Louise Craggs-Tripp


Sandra Atherley
Rosie Boggis (maternity leave)
Savannah Burney
Beverley Campbell
Kathy Hobson
Jacinta Marron
Lorraine Roach
Dorett White

Sessional Advisers

Kulbir Dhesi
Valerie Greenfield
Jackie Pearce
Alice Twaite

Family Group Conference & Lifelong Links Programme

Practice Lead

Sean Haresnape

Head of Programme (England & Wales)

Lucy Hutchinson

Head of Programme (Scotland)


Practice Advisers

Nicola Lines
Andrew Rist
Dawn Walsh

Project Coordinator

Jordene Sewell

Project Officer

Nadene Engwell

Public Affairs & Communications

Public Affairs & Partnerships Manager

Jordan Hall

Content Creator


Communications Officer

Joe Smallman

Legal & Practice

Legal Advisers

Frances Edwards (maternity leave)
Jessica Johnston

Trainee Solicitor – Justice First Fellow

Myriam Naoual

Social Work Adviser

Angharad Davies

Family Participation Officer

Beverley Campbell


Office & Finance Manager

Janine Stolz

Website Manager

Yasmin Choudhury

Digital Marketing Strategist

Sanjana Katial

IT Support Officer

Quintin Sawyer

Executive Assistant

Laurie Bolling


Mariam Dar

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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