How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
Louise Craggs-Tripp
Sandra Atherley
Rosie Boggis (maternity leave)
Savannah Burney
Beverley Campbell
Kathy Hobson
Jacinta Marron
Lorraine Roach
Dorett White
Kulbir Dhesi
Valerie Greenfield
Jackie Pearce
Alice Twaite
Sean Haresnape
Lucy Hutchinson
Vacant
Nicola Lines
Andrew Rist
Dawn Walsh
Jordene Sewell
Nadene Engwell
Jordan Hall
Vacant
Joe Smallman
Frances Edwards (maternity leave)
Jessica Johnston
Myriam Naoual
Angharad Davies
Beverley Campbell
Janine Stolz
Yasmin Choudhury
Sanjana Katial
Quintin Sawyer
Laurie Bolling
Mariam Dar
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