How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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Our Staff

Our hardworking, knowledgeable and valued staff team

Advice & Advocacy Service 

Service Managers

Louise Craggs-Tripp
Cornelia Fuehrbaum

Advisers

Sandra Atherley
Rosie Boggis
Beverley Campbell MBE
Kathy Hobson
Jacinta Marron
Lorraine Roach
Dorett White

Sessional Advisers

Kulbir Dhesi
Valerie Greenfield
Jackie Pearce
Alice Twaite

Family Group Conference & Lifelong Links Programme

Practice Lead

Sean Haresnape

Head of Programme (England & Wales)

Lucy Hutchinson

Head of Programme (Scotland)

Vacant

Practice Advisers

Jo Collard
Nicola Lines
Andrew Rist
Dawn Walsh

Project Coordinator

Jordene Sewell

Project Officer

Nadene Engwell

Public Affairs & Communications

Head of Public Affairs

Jordan Hall

Content Creator

Theresa Harris

Legal & Practice

Legal Advisers

Frances Edwards
Jessica Johnston

Trainee Solicitor – Justice First Fellow

Myriam Naoual

Social Work Advisers

Laura Bissell
Angharad Davies

Social Work Policy Adviser

Savannah Burney

Family Participation Officer

Beverley Campbell MBE

Young People’s Participation Officer

Vacant

Operations 

Finance Manager

Brian Pentecost

Website Manager

Yasmin Choudhury

Digital Marketing Strategist

Sanjana Katial

IT Support Officer

Quintin Sawyer

Policy and Executive Assistant

Laurie Bolling

Administrator

Mariam Dar

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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