Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Parents Kinship Carers

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Who?

Home » Get Help and Advice » Who?

Under 1 minute read

Our easy to use Who? pages aim to help families better understand their rights and options when children’s services or the family courts make decisions about children’s welfare. Tailored information is available for mothers, fathers, young parents, parents to be and kinship carers.

Parents

Our parent pages provide easy to follow information and advice for parents to be, young parents, mothers and fathers.

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Kinship carers

Kinship carers are relatives or friends raising children unable to live with their parents. Read on for helpful advice about different kinship care arrangements and the support available.

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Parents to be

This page explains the support expectant parents can seek from children’s services and others. And what happens where there are concerns a new-born baby may be at risk of harm.

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Young parents

Our young parents advice hub provides legal and practical information to help more young mothers, fathers and young parents-to-be keep their children safely with them.

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Mothers

Mothers who are struggling and need extra support or whose children are involved with children’s services, need to understand their rights and options. These pages can help.

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Fathers

Sometimes fathers can be overlooked or excluded when children’s services are involved with their children. These pages aim to help fathers understand their rights and options.

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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