Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Parents Kinship Carers

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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FGC Local Services

Home » Family Group Conferences »

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Barking and Dagenham family group conference service

Alison Ryan

London Borough of Barking & Dagenham

Mayesbrook Children's Centre
50 Markyate Road
Dagenham
Essex
RM8 2LD

0208 270 6968

Statutory organisation

Child welfare

Developing and Co-ordinating

Bi-Borough family group conference service

Aida Dugandzic

Serving: Royal Borough of Kensington & Chelsea and Westminster City Council

Family and Children's Services
5 Malton Rd
London
W10 5 UP

Aida.Dugandzic@rbkc.gov.uk

Statutory organisation

Child welfare

Family Group Conference Service – Northern Health and Social Care Trust

Paula McCann

FGC Offices
Block C Norah Bain House
Whiteabbey Hospital
Doagh Road
Newtownabbey
BT37 9RH

Paula.McCann@northerntrust.hscni.net

Bath family group conference service

Freyja Baber

Bath & North East Somerset Council

Bath Children and Family Centre
12 Charlotte Street
Bath
BA1 2NE

01225 396999

Freyja_baber@bathnes.gov.uk

Local authority

Family support and child protection

Family group conferences

Action for Children

The Boulevard
Ascot Road
Watford
WD18 8AG

01925 715380

Birmingham Children’s Trust

Emma Lewis

Postal address:
Birmingham Children's Trust
PO Box 17363
B2 2EL

Visitor's address:
1 Lancaster Circus Queensway
Birmingham
B4 7DJ

07703 373999

emma.l.lewis@birminghamchildrenstrust.co.uk

Statutory organisation

Child welfare

Preventative & reunification

Bury FGC service

Nicola Kerr

Bury Council

Bury Town Hall
Knowsley Street
Bury
BL9 OSW

0161 253 5000

07356 121190

n.kerr@bury.gov.uk

Statutory organisation

Bury accepts referrals for children 0-19+, early help (TAC/TAF), children's social care (CIN,CP/CLA,PLO, SGO), edge of care, advocacy for children, young people & adults

Advocacy