How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.
To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.
Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.
Alison Ryan
London Borough of Barking & Dagenham
Mayesbrook Children's Centre
50 Markyate Road
Dagenham
Essex
RM8 2LD
Statutory organisation
Child welfare
Developing and Co-ordinating
Aida Dugandzic
Serving: Royal Borough of Kensington & Chelsea and Westminster City Council
Family and Children's Services
5 Malton Rd
London
W10 5 UP
Statutory organisation
Child welfare
Paula McCann
FGC Offices
Block C Norah Bain House
Whiteabbey Hospital
Doagh Road
Newtownabbey
BT37 9RH
Freyja Baber
Bath & North East Somerset Council
Bath Children and Family Centre
12 Charlotte Street
Bath
BA1 2NE
Local authority
Family support and child protection
Family group conferences
The Boulevard
Ascot Road
Watford
WD18 8AG
Emma Lewis
Postal address:
Birmingham Children's Trust
PO Box 17363
B2 2EL
Visitor's address:
1 Lancaster Circus Queensway
Birmingham
B4 7DJ
Statutory organisation
Child welfare
Preventative & reunification
Nicola Kerr
Bury Council
New Kershaw Centre
Deal Street
Bury
BL9 7PZ
Statutory organisation
Youth Justice, child welfare, education, multi-agency
Advocacy
Mel Davidson
Preferred Futures Family Services
BBIC
Innovation Way
Barnsley
S75 1JL
Community interest company
Child welfare, youth justice, education, vulnerable adults, communities
Advocacy, mediation
Sarah King
Bradford Metropolitan District Council
Shipley Town Hall
Ground Floor
Kirkgate
Shipley
BD18 3EJ
Statutory organisation
Child welfare
Advocacy, mediation
Emma Williams
Calderdale Council
Family Intervention Team
Northgate House
Northgate
Halifax
HX1 1UN
Joanne Jennings/Catherine Wrench
Kirklees Learning and Early Support Service
Family Group Conference
Chestnut Children's Centre
Chestnut Street
Sheepridge, Huddersfield
HD2 1HJ
Statutory organisation
Child welfare
Advocacy, FGC
Bernie Jackson/Annie Soul/Sian Owens
Leeds City Council
Morley Town Hall
Morley
Leeds
LS27 9DY
Statutory organisation
Child welfare
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