How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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FGC Local Services

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Darlington Keeping Families Together and family group conference service

I
N

Joseph Robb

Darlington Borough Council

Darlington Borough Council
Central House Annexe
Gladstone Street
Darlington
DL3 6JX

Statutory organisation

Child welfare

Durham family group conference service and Supporting Solutions

N

Jade Whyman

Durham County Council

23, The Green
Nettlesworth
Co.Durham
DH2 3PQ

Statutory organisation

Child welfare

Stockton family group conference service

N

Helen Cooke

Stockton Borough Council

Stirling House
Tedder Avenue
Thornaby
Stockton on Tees
TS17 9JP

Statutory organisation

Child welfare

Sunderland family group conference service

I
N

Keeley Brickle

Together for Children Sunderland

Stanfield Centre
Addison Street
Sunderland
SR2 8SZ

Statutory organisation

Child welfare

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