By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.
To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.
Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.
Gwenllian Jones
Ceredigion County Council Social Services Dept
Neuadd Cyngor Ceredigion
Penmorfa
Aberaeron
Ceredigion
SA46 0PA
Statutory organisation
Child welfare
Developing a service users forum
Maureen Japp
Cwlwm
Heol y Dwr
Penygroes
Caernarfon
Gwynedd
LL54 6LR
Voluntary organisation
Child welfare
Jane Turvey
Flintshire social services for children
County Offices
2nd Floor, Chapel Street
Flint
CH6 5BD
Natalie Saunders
Barnardos
Old Brynglas Hostel
Brynglas Road
Newport
NP20 5QU
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