How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Family Rights Group
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FGC Local Services

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Bury Family Group Meetings Service


Nicola Kerr

Bury Council

New Kershaw Centre
Deal Street

Statutory organisation

Youth Justice, child welfare, education, multi-agency


Cumbria Family Group Service


Kayleigh Gregory/Dean McGregor

Cumbria County Council

3 Sedbergh Drive

Statutory organisation

Edge of Care

Cheshire West and Chester family group conference service

Vivienne White

Children and Families
Cheshire West and Chester Council
4 Civic Way
Ellesmere Port
CH65 0BE

Just Psychology family group conferencing


Nic Bonham

Just Psychology

Just Psychology CIC
70 Quenby Street
M15 4HW

Family group conference services in Trafford, Bury and St Helens

Lancashire County Council family group conference service


Annie Blaney-Green

Lancashire County Council

Social Services Directorate
Skelmersdale Library Building

Statutory organisation

Children social care/CP/CLA

Oldham family decision making service

Donna Havill

Oldham Metropolitan Borough Council

Family Decision Making Manager
Rock Street Centre

Statutory organisation

Salford family group conferencing


Laura Burke/Amy Udall

Salford City Council

1a Garden Street
M30 0EZ

Statutory organisation

Education, early help, child in need, child protection, PLO and families on track (edge of care work)

Advocates for children and adults

Stockport family group conference service


Eleanor Hirst

Stockport Metropolitan Borough Council

3rd Floor, Stopford House

Statutory organisation

Early intervention, child protection, PLO, prevent family breakdown, direct work with vulnerable children, young people and their families, youth justice, rducation, health and children on the edge of care including rehabilitation home for children/young people

Advocacy for children or adults. The family group conference service and the Stockport workforce also practices the values and behaviours of Restorative Practice

Wirral family group conferencing team


Allana Ghaemi

Wirral Council
PO Box 290
Brighton Street
CH44 9FQ

Wirral wide accepting referrals for children age range 0-19, referral criteria as follows:- Prevention of looked after children PLO Prevention of child protection procedures Prevention of family breakdown Rehabilitation home to parents Children subject to a continuum of needs and services at Level 2/3 We accept referrals from both social workers and lead professionals from team around the child

Advocates, service users forum, level 4 cases, mediation

Your Family Matters family group conferencing service


Saf Khaliq

Your Family Matters

Manchester Office:
Advantage Business Centre
132-134 Great Ancoats Street
M4 6DE
London Office:
Kemp House
152-160 City Road

Voluntary organisation

Child welfare, youth Justice, education, adult care, mental health

Advocates, service users forum

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