By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
What can we help you find?
We are the leading specialist child welfare charity working to make that a reality. We are unique in bringing together legal and social work expertise, advice giving, and policy and campaigning, with the direct voice and insights of young people and families.
Are you a parent, relative, friend, or kinship carer to a child involved with children’s services in England? We can advise you on your rights and options when social workers or courts make decisions about their welfare.
Our innovative Lifelong Links approach supports children and young people in care to build loving relationships they can turn to throughout life. Learn more about our work to ensure the care system builds rather than breaks relationships.
We promote an approach called family group conferences which bring together a child’s family and friends to make a safe plan for their welfare. Learn about our family group conference coordinator training & support for local authorities.
We champion kinship care as the next best option for children who cannot remain at home. Our legal, policy and campaigning work is securing recognition and support for children in kinship care and their carers.
Our campaigns and policy work is improving the system for children and families. We work with families, practitioners, politicians and others to influence policy change across England, Scotland and Wales.
Help us to help more families in need and grow our impact. You can join our supporters’ network by making a one-off or regular donation, take on a fundraising challenge or help spread the word with your networks.
We have launched a call out for new and existing services to be listed on our interactive Birth Families Map, to helps birth families affected by adoption to find support in England. Complete our short online survey by Friday 19 September 2025.
Family Rights Group responds to first of a kind study into the situation of women who died within a year of pregnancy. It exposes significant failures in how services and agencies which should be prioritising care, too often compound the pressures that expectant and new mothers are facing.
We welcome the Education Select Committee’s new inquiry report on children’s social care. It highlights urgent challenges in the child welfare system, which we have long worked to see addressed.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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