How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.

Call us Email us

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Parents Kinship Carers

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

Web pages Webchat
Exit
Family Rights Group

Menu

Cover Your Tracks
Generic filters
Exact matches only
Donate

Policy and Campaigns

Under 1 minute read

Family Rights Group works with families, professionals, decision makers and academics to develop and promote policies and practices that:

  • help children to be raised safely and securely within their families
  • build the family and community support networks of children who are unable to live with their parents
  • ensure that families involved with child welfare services, are treated fairly, have their rights respected, and can make informed decisions
  • promote a socially just society in which children thrive within their family and community.

Our research, projects and services guide our agenda for reforming child welfare law and practice. Central to our work is supporting families to be heard, so those with direct experience of the child welfare system, help to shape it.

'Build Not Break' relationships for children in care

Read about our campaign to ensure all children and young people in care and care leavers have positive, loving relationships they can rely on.

Find out more

Our campaign priorities

Read Family Rights Group’s eight key campaign goals to improve the lives of children and families.

Find out more

Kinship Care

Around 200,000 children in the UK are raised by kinship carers. Our research, policy and campaign work aims to increase understanding and recognition of, and support for kinship care.

Find out more

Reforming law and practice

Since 1974 we have campaigned successfully to improve family law and child welfare practices. However, injustices still occur, and too many children are unnecessarily separated from their families.

Find out more

The Care Crisis Review

When care order applications reached record levels in 2017, we facilitated a sector-led review into the crisis. We continue to press for the findings of the review to be implemented in full.

Find out more

Families’ Voices

We work to influence how families, with experience and knowledge of the child welfare system are portrayed and ensure that they participate in policy and decision-making circles.

Find out more

Domestic abuse and child welfare

Parents who are victims of domestic abuse often feel the system punishes them for failing to keep their children safe. We are campaigning to create a more humane child welfare system for adult and child survivors.

Find out more
People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now