How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

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Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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FGC Local Services

Family Rights Group hosts the family group conference and Lifelong Links network in England and Wales. Through the network we aim to promote the development of family group conferences and facilitate shared learning between local authorities and voluntary organisations that offer a family group conference service.

To learn more about family group conferencing please visit our webpages here. If you have any queries, please email jsewell@frg.org.uk.

Search our listings below to view local family group conference services and contact details.

Family Rights Group is not responsible for these services. Services with an (N) are members of the Family Group Conference and Lifelong Links Network. Those with an (A) are accredited services, and those with an (I) are independently evaluated.

Family Group Conference Service – Northern Health and Social Care Trust

N

Paula McCann

FGC Offices
Block C Norah Bain House
Whiteabbey Hospital
Doagh Road
Newtownabbey
BT37 9RH

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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