By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
‘Relative’ has a specific meaning in family law. The term is defined in the Children Act 1989.
A relative is defined as someone who is not the child’s parent but is a grandparent, stepparent, aunt, uncle, sister or brother. This includes half-brothers and sisters who share only one parent. It also includes people who are related to a child by marriage or civil partnership. For example, a parent’s husband or wife or stepbrothers and stepsisters.
The definition is important because it has implications in terms of who can apply for certain orders including a special guardianship order or child arrangements order.
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