How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Network meetings and managers meetings – registration form

The form below should be used to register for the FGC and Lifelong Links network meetings, and FGC or Lifelong Links managers meetings.

Please see below for dates and complete the form to indicate which meetings you would like to attend. All meetings listed below are facilitated virtually via Zoom. We will use your information to help efficiently collate attendee lists, keep track of numbers and capacity and to circulate meeting invites, agendas and Zoom links. Please complete the form accurately (including the email address field) to ensure we are able to send you the relevant information.

Dates:

FGC managers meeting – 1pm to 2.30pm

22nd  October 2025 FULLY BOOKED
10th December 2025

Lifelong Links managers meeting – 1pm to 2.30pm

(*For local authorities who currently have a Lifelong Links service/training and consultancy package)

5th November 2025

Lifelong Links Practice Learning Sets – 12pm to 2pm

(*For local authorities who currently have a Lifelong Links service/training and consultancy package)

28th January 2026

Network meeting – 12pm to 3pm

3rd December 2025

We will continue to add dates on a rolling basis. Please note that this form should only be used by members of the Family Rights Group family group conference and Lifelong Links network. More information on network membership can be found here. Lifelong Links managers meetings and practice learning sets are for local authorities who currently have a Lifelong Links training and consultancy package with Family Rights Group. We will review bookings when received and may need to cancel registrations that do not meet the event criteria. The FGC managers meetings and network meetings remain open to all network members. If you have any queries, pleasecontact fgcteam@frg.org.uk

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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