How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks

Family Group Conference Practitioner x 5 – Somerset Council

Salary: £37,280 to £41,771 per annum
Department: Social Care
Working pattern: Full Time (fixed term until March 2028)
Location: Somerset
Closing date: 1 February, 2026

About the job

Some key information

An exciting opportunity has arisen to join our Family Group Conference (FGC) Team as a Family Group Conference Practitioner.
In this role, you will act as an independent and neutral facilitator, supporting families to create their own plans to improve outcomes for children and young people.

You will work closely with Children’s Social Care and Early Help services and support approximately 8–10 families at any one time. The role includes attending a 3‑day FGC Coordinator training and may require some evening or weekend work to meet the needs of families.

This is a fixed term post for 2 years (April 2026 – March 2028) – 37 hours per week

What We Offer

  • A supportive and friendly team environment.
  • 30 days annual leave
  • Opportunities for professional development.
  • The chance to make a real difference for families across the county.

 

What will I be doing?

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that.

Key Responsibilities

  • Facilitate Family Group Conferences independently and neutrally.
  • Receive referrals, meet with referrers, and clarify concerns, expectations, and roles.
  • Prepare family members and professionals for the conference and support clear communication.
  • Invite and negotiate attendance with the wider family network, including extended or non‑blood‑related members.
  • Ensure meetings are accessible, appropriately timed, and centred on the needs of the child(ren).
  • Chair both the main meeting and review meeting to agree the family plan.
  • Record all stages of the process clearly and maintain accurate documentation.
  • Promote equality, diversity, inclusion, and the council’s values in all aspects of your work.
  • Act as a mentor to practitioners, providing guidance, support, and reflective practice to help them confidently deliver family-led meetings.

 

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be.

We’re looking for 5 confident, motivated, and organised practitioners who are passionate about working with families to achieve positive outcomes. You will bring:

Essential Experience & Skills

  • Extensive experience of direct work with families, including mediation, facilitating meetings, conflict resolution, and promoting participation.
  • Experience of partnership working with a range of agencies and professionals.
  • Strong organisational skills, the ability to work independently, and meet time constraints.
  • Excellent report‑writing and record‑keeping abilities.
  • Good understanding of the FGC model and Children’s Social Care/Early Help services.

Qualifications

  • A degree or equivalent relevant qualification or significant experience working with families.
  • Evidence of ongoing professional development.

Personal Attributes

  • A positive, adaptable, and committed approach.
  • Strong communication and relationship‑building skills.
  • Ability to motivate others and work effectively under pressure.
  • Commitment to safeguarding and promoting the welfare of children.
  • Prepared to work some evenings and weekends.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

What’s in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

  • We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
  • Generous annual leave allowance, with the opportunity to purchase additional leave
  • Staff discounts in gyms.
  • Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
  • Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
  • A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
  • My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

 

Anything else I should know?

The salary range for this role is £37,280 to £41,771 per annum.

If you would like to know more about this role or discuss it informally, please contact:
Tracey Seager – Service Manager, Family Group Conference(FGC) on 07977 433713 or via email: Tracey.seager@somerset.gov.uk

Interviews will be held on Monday 9th and Wednesday 11th February 2026

Preferred start date is Tuesday 7th April 2026

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button – we can’t wait to hear from you.

DBS information

This post requires a criminal background check via the Disclosure procedure.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now