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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
A kinship carer is relative or close family friend who steps in to raise a child instead of their parents, offering love, stability and a sense of belonging. Kinship carers can be grandparents, uncles, aunts, older brothers and sisters or other adults who have a connection to the child, such as neighbours or family friends.
Kinship carers are often older. We know from the England and Wales census that 59% of children living in kinship care live with at least one grandparent.
For many older kinship carers, there is an additional worry: who will be there for the child they’re raising when they are gone?
An older member of our kinship carers’ panel has written this beautiful poem to his kinship child about the journey they’ve shared together and his hopes for the future that lies ahead for her.
She came into my latter years after an unexpected call.
A tiny bundle of screams weighing almost nothing at all.
Time has flown by; memories have been made
some that make me happy others make me cry
The world has watched as I have tried to plant the roots that are starting to sprout as she grows
Showing signs of the person whose life plan no one knows
I hope I have done enough from day to day
to help her at life’s crossroads where I won’t be able to put my arm around her and show her the way
Will anything stick, will she even keep the memories?
Or am I just a foolish old man who thinks that the only way is the way he wants to see
Her life stretches out before her and will take her who knows where
The world is watching, waiting and every morning will be there
I will not see her future, it will remain unknown to me
As soon there will be no more tomorrows for me to see
October 2026
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