By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
Our work is aimed at enabling children to live safely and thrive within their family and strengthen the family and community networks of those children who cannot live at home.
We were instrumental in influencing the preparation of the 1989 Children Act and associated guidance, which introduced the key principle of working in partnership with parents to secure the best interests of children.
We have had a huge impact on the child welfare system and support for children and families. Nevertheless, significant challenges remain. The need for the charity is greater than it ever. There are more than 83,000 children in the care system in England. Many are often isolated and alone, living far away from family and friends. Social work practice has become too focused on investigating and assessing rather than supporting families. Children and families are frequently not getting the help they need early enough to prevent difficulties escalating, whilst poverty and deprivation are making it harder for families to cope. Our 10-year strategy launched in 2025 sets out our vision for a fair and effective child welfare system to ensure these challenges are tackled.
Our achievements are in large part due to us consistently bringing evidence of injustices to the attention of politicians, practitioners and the media, and putting forward workable solutions in the interest of the child.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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