How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

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Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Great North Run 2026

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The UK’s most popular half marathon – the Great North Run – is back in September 2026

Photo of the Gateshead Millennium Bridge. Family Rights Group and Great North Run logos. Text: The Great North Run September 2026 Run for children and families

Broadcast live on the BBC, the Great North Run 2026 will see 60,000 runners take on this half marathon challenge. They’ve already welcomed over a million runners across the finish line – now it’s your turn!

Would you like to join team Family Rights Group and raise money to support our work?

To secure one of our places for the Great North Run 2026, we’re asking for £60 and that you aim to raise a further £300 in fundraising. You will receive a Family Rights Group t-shirt or running vest, we’ll help you set up an on-line fundraising page and you’ll take part in a fabulous run in aid of an excellent cause.

Sign up here:

Join our Great North Run team by contacting Jordan Hall: jhall@frg.org.uk

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Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

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