How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Family Rights Group
Cover Your Tracks

London Legal Walk 2025

Join Family Rights Group’s team in this year’s London Legal Walk on Tuesday 17th June 2025

Photo of a team of walkers in a park wearing Family Rights Group tshirts. Text: London Legal Walk, Tuesday 17th June 2025. Supporting frontline free legal advice

For over 20 years the London Legal Walk has brought the legal community together to support free legal advice charities on the frontline.

The need for free legal help is greater than ever. Demand for Family Rights Group’s advice service is high, but due to funding constraints we can currently only answer four in ten callers.

Will you help us navigate a path towards a more just society?

Join us for a relaxed and accessible 10 kilometre stroll through central London. We walk at a leisurely pace and finish at the post-walk street party, complete with street food and entertainment.

Help us make our services available to as many families as possible.

Join our London Legal Walk team by contacting Jordan Hall: jhall@frg.org.uk

Unable to join the walk?

You can still help us navigate a path towards a more just society. Please consider sponsoring our walkers. We are raising money to help those in need gain access to life-changing free legal advice.

Thank you!

April 2025

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now