Working in partnership to achieve recognition and equality for kinship carers and their children

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

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Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Parents Kinship Carers

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

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A call to action to change child welfare

Join us at the Kempe Centre 2025 international virtual conference, where we will highlight the importance of kinship care as a positive option for children unable to return home. We will demonstrate how by working in partnership with members of our lived experience kinship carers’ panel, Family Rights Group has achieved positive change.

Members of our kinship carers’ panel: Christina Wilson, Sharon McPherson, Angela Addison, Clare Walsh, and Angela Frazer- Wicks MBE (who is also Family Rights Group’s Head of Trustees) will be joined by our Family Participation Officer, Beverley Campbell.

Date: Monday 6th October 2025

Time: 12 noon -1pm BST