By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry’s children. As an ‘Outstanding’ Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice.
Be part of our inspiring team, making a meaningful difference in the lives of Coventry’s children. Together, let’s create a nurturing environment where every child’s potential can flourish.
This is an exciting opportunity to support families in making safe decisions and plans for their children through a Family Group Conference. This is a key, proven way to strengthen family involvement and relational ways of working to achieve the best outcomes for children when families are experiencing significant problems in their lives.
As a Family Group Conference Coordinator, you will facilitate the Family Group Conference, bringing together children’s support networks of family members and friends to find safe solutions.
You will need to be experienced in working with Children and Families, able to work independently, and committed to the empowerment of families.
This post is fixed-term until March 28.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
To be successful in this role, you will need the following skills, knowledge and experience:
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
For full details on the application process, please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
For more information on the role, please contact Donna Ranchhod 02476 976912
Interview date: Group Assessment Activity – 4th November, 11 am to 12.45pm. Interview slots to be confirmed for 4th-6th November 2026, once candidates have confirmed attendance at the Group Assessment Activity.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies
Your donation will help more families access expert legal advice and support from Family Rights Group.
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