By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
An exciting opportunity has arisen to join our Family Group Conference (FGC) Team as a Family Group Conference Practitioner.
In this role, you will act as an independent and neutral facilitator, supporting families to create their own plans to improve outcomes for children and young people.
You will work closely with Children’s Social Care and Early Help services and support approximately 8–10 families at any one time. The role includes attending a 3‑day FGC Coordinator training and may require some evening or weekend work to meet the needs of families.
This is a fixed term post for 2 years (April 2026 – March 2028) – 37 hours per week
What We Offer
We’re working to improve the lives of people in Somerset – and you’ll be a key part of that.
Key Responsibilities
We offer ongoing support, training and guidance to help you be the best you can be.
We’re looking for 5 confident, motivated, and organised practitioners who are passionate about working with families to achieve positive outcomes. You will bring:
Essential Experience & Skills
Qualifications
Personal Attributes
We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
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