How to contact us for advice

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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Network meetings and managers meetings – registration form

The form below should be used to register for the FGC and Lifelong Links network meetings, and FGC or Lifelong Links managers meetings.

Please see below for dates and complete the form to indicate which meetings you would like to attend. All meetings listed below are facilitated virtually via Zoom. We will use your information to help efficiently collate attendee lists, keep track of numbers and capacity and to circulate meeting invites, agendas and Zoom links. Please complete the form accurately (including the email address field) to ensure we are able to send you the relevant information.


FGC managers meeting – 1pm to 2.30pm

13th September 2024

Lifelong Links managers meeting – 1pm to 2.30pm

(*For local authorities who currently have a Lifelong Links service/training and consultancy package)

14th August 2024

Network meeting – 12pm to 3pm

25th September 2024
11th December 2024

Lifelong Links Practice Learning Sets – 12pm to 2pm

(*For local authorities who currently have a Lifelong Links service/training and consultancy package)

16th October 2024
29th January 2025

We will continue to add dates on a rolling basis. Please note that this form should only be used by members of the Family Rights Group family group conference and Lifelong Links network. More information on network membership can be found here. Lifelong Links managers meetings and practice learning sets are for local authorities who currently have a Lifelong Links training and consultancy package with Family Rights Group. We will review bookings when received and may need to cancel registrations that do not meet the event criteria. The FGC managers meetings and network meetings remain open to all network members. If you have any queries, please contact

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Our funding means we can currently only help 4 in 10 people

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