How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Sexual abuse

Sexual abuse is when a child is forced, pressurised or tricked into sexual activity with another person. This can include rape and sexual assault. Sexual harassment and online grooming are also forms of abuse. Another form of abuse is sexual exploitation. This is where a child is pressurised into having sex with someone, in return for something they need or want.

The sexual activity does not need to be physical. It does not need to involve any contact. A child can be sexually abused by being made to watch sexual images. They may be forced to be part of the production of sexual images. Sexual abuse also includes encouraging a child to behave in a sexual way. This includes grooming a child with the intention of sexually abusing them. Children may be groomed via the internet.

Sexual abuse is not only perpetrated by adult males. Adult males are the most common perpetrators though. Women can commit acts of sexual abuse, as can other children.

Sexual abuse is never a child’s fault.

For more information see our advice pages on:

Sexual abuse

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