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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
This refers to a method of working where professionals from different agencies form a team. This is done on a case by case basis. The aim is to ensure that are the right people to meet the specific needs of a child and their family. So the term ‘team around the family’ is a way of working rather than a fixed group of professionals.
A team around the family is likely to include some people from early help services, education and health. It may also include those who work in drug and alcohol services or adult mental health services. The make-up of each team around the family will reflect the nature of the family’s difficulties.
Each team around the family will have a lead practitioner. They will assess the child and family’s needs and develop a plan of action and support with them. This will be specific to whatever difficulties the child and family face.
This way of working is sometimes called a team around the child.
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