How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Domestic abuse: Families’ Voices

In this section, parents and wider family members affected by domestic abuse describe their experiences

A letter to my daughter – from a member of Family Rights Group’s kinship care panel

“I’m so proud of you… You worried no one would believe you, but I promised I was with you every step of the way”. Written by a member of FRG’s kinship carers’ panel this gives an account of how a mother saw her daughter change and withdraw as a result of an abusive relationship.

This is me

This poem was written by Angela to reflect her experiences of being in an abusive relationship and moving on from it.

Domestic abuse: A mother’s perspective

Lorna speaks about the challenge of a daughter in an abusive relationship and becoming the primary carer to her grandchildren as a result.

Domestic abuse: Angela’s story

Angela is a member of FRG’s parents’ panel, one of our expert panels made up of family members with lived experience of the child welfare and family justice system. Her two eldest children were adopted 15 years ago as a result of domestic abuse in the home. She is now married with an 8 year old daughter who has had no local authority involvement.

There are no easy answers: A sister's perspective

A member of our kinship care panel talks about the difficulties of helping a loved one in an abusive relationship and how there are “no easy answers”.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now