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To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
“This is extremely welcome news for both kinship carers and adopters. Kinship Carers and adopters should never have been affected by the 2 child limit on child tax credit and it’s a great shame that the Government wasted monies fighting this in the courts. However, I’m very pleased that they have now seen sense.
Since April 2017, we are aware of a number of kinship carers including sibling carers, who have been prevented from claiming child tax credit for their own baby because they were already raising their younger brothers and sisters and therefore had more than 2 children in the households. These kinship carers have already given up so much to do right by traumatised vulnerable children in their family. They’ve stepped into, preventing the child entering care. They should be praised and supported not penalised by Government.
This is a victory for Family Rights Group and the Kinship Care Alliance and all those who stood with us. We’re particularly grateful to Child Poverty Action Group for taking the legal case that has helped to cause this change of heart by Government.
We are extremely grateful to Child Poverty Action Group, to Melanie Onn MP who championed this in Parliament and to kinship carers and others who campaigned on this issue”.
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