By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
In 2025, over 80,000 children will spend Christmas in the care system. Many are separated from their families – they may not see their parents, brothers and sisters, aunts, uncles or grandparents.
They may have had to change schools and be forced to live many miles from where they grew up.
This often results in young people being isolated and lonely, which can have lasting detrimental impact on their lives – and on society at large.
And it’s getting worse. The total cost of the children’s social care system is over £10 billion a year – and is going up and up.
Yet for many it doesn’t have to be this way.
Some local authorities are paying over £4000 per week to keep a child in care. That money could be better spent supporting children to live safely in their family.
That’s why we’re trying to raise £4000 in the Big Give Christmas Challenge this December – which will then be doubled by our generous match funders.
For the price of a Christmas gift, you can help a child to be raised safely at home or by loving family or friends in kinship care.
£10
helps fund us to advise an aunt who is struggling to cover even the basic costs of raising her niece, such as food and school clothes, let alone buy Christmas gifts.
£25
our webchat advisors can help an older brother, who has stepped in to raise his sister after their mother died, to secure bereavement counselling.
£50
we can help a young mother, who was raised in care herself, to get the support she needs to safely raise her newborn who is at risk of going into care.
£75
we can help a grandmother advocate for her grandchildren, who are in emergency care, so they can be together in time for Christmas.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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