How to contact us for advice
We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). For Textphone dial 18001 followed by the advice line number. Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.
We’re excited that Family Rights Group is taking part in the 2023 Big Give Christmas Challenge, the UK’s biggest match funding campaign.From midday on Tuesday 28th November to Tuesday 5th December, every donation made via the Big Give’s website will be doubled by support from our match-funders.
Family Rights Group advises and advocates for relatives and friends across England and Wales who step up as kinship carers for children, when they cannot stay at home.
Kinship carers – including grandparents, aunts, uncles, brothers and sisters – often face financial hardship. Many have no option but to give up work to meet the needs of children who have often experienced trauma. The financial support they may be able to access is complex and confusing. Some are eligible for an allowance, many are not.
Our advice service often hears examples of heart-breaking and unfair practice. For example, kinship carers raising disabled children being left to draw on the child’s disability payments just to meet basic care needs. And disabled carers being told their own disability related benefits are a source of ‘income’ to be used to meet the costs of raising the child.*
Funds raised from the Christmas Challenge will support our expert legal team’s to challenge this injustice. Will you help us?
Your donation, no matter how big or small, will ensure that in 2024 we can help fight the injustices faces by kinship families.
Click here to visit our Big Give page and make a donation
We are grateful for the support of our match-funders, including The Aspinwall Educational Trust and the Human Rights Fund.
Your donation will help more families access expert legal advice and support from Family Rights Group.
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