How to contact us for advice

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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Lifelong Links training booking form

This booking form is for use by local authorities who currently have a Lifelong Links training and consultancy package with Family Rights Group.

Please use the form below to register for your preferred course dates. Should you wish to book places on multiple courses, you can do this via one form by selecting the check-boxes next to the relevant dates. We will contact attendees directly with the training information so please ensure that you complete the form accurately and in full, so that we can make contact promptly. All courses listed below will be delivered virtually via Zoom.

Course dates:

3 day Lifelong Links coordinator training (9.30am – 2.45pm):

  • 29,30 June and 1 July 2026 FULLY BOOKED
  • 14-16 September 2026

Please note that attendees on the 3-day Lifelong Links coordinator training must have completed FGC training first.

4 day FGC coordinator training (10am – 2.45pm):

  • 7,8 and 14,15 July 2026 FULLY BOOKED
  • 22,23 and 29,30 September 2026
  • 6,7 and 13,14 October 2026
  • 9,10 and 16,17 November 2026

Lifelong Links with Care Leavers (9.30am – 3pm):

  • 19 October 2026

Please note that attendees on the Lifelong Links with Care Leavers training must have completed the 3-day Lifelong Links coordinator training first.

Lifelong Links Awareness for Children’s Services Managers (9.30am – 1pm):

  • 11 November 2026

A half-day virtual Lifelong Links training course for local authority managers with responsibility for services for children in care and care leavers. This includes Independent Reviewing Officers, children in care and throughcare teams, fostering and adoption teams and other managers or leaders with responsibility for children who may be offered Lifelong Links.

The aim is to increase awareness and gain an understanding of the Lifelong Links approach and its impact on children in care and care experienced young people. Although participants may not have a direct role in the delivery of Lifelong Links, this is an opportunity to explore how managers and leaders can support and influence the implementation of Lifelong Links in your organisation for the benefit of children, young people and care leavers in your area.

Please note: Lifelong Links training is not available to purchase outside of the training and consultancy packages that Family Rights Group offers. As such, we reserve the right to cancel any bookings made via this page that we feel are erroneous. More information about the consultancy packages can be found here. Courses may be rescheduled or postponed if the minimum number of participants isn’t met.

If you have any questions, please contact [email protected] 

Thank you,
Family Group Conference and Lifelong Links team.

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