By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
BEAM is a peer to peer support group for birth mothers separated from their children whether through adoption, long term foster care or SGO’s. We provide online wellbeing courses for birth mothers anywhere in the UK where their court proceedings have finished. These usually take place on a Monday evening from 8pm – 9pm.
We also provide face to face meetings on a Monday morning in Ipswich. It is usually focused on an art project. Tea, coffee and biscuits are provided. There is no charge for any of our services.
Every local authority in England
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