How to contact us for advice

Find out more

Telephone Handler
Close form

Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

Telephone Handler

By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

Exit
Family Rights Group
Cover Your Tracks
Generic filters
Exact matches only

Support and information services for birth families affected by adoption in England

If you can’t find the support you need, remember that you can look for services where you currently live and also in the area where the child was adopted, is being adopted, or may be adopted (if it is a different area to where you live). This is because services in both areas may also be able to give you support and information. You can search for support available in different areas by clicking on different regions of the Birth Families Map and clicking on the relevant council area.

There are areas in England where services for birth families affected by adoption are limited. If you can’t find a service that offers the support or information you are looking for, you may want to consider:

1. Contacting your area’s children’s services by phone or email and asking for details about adoption support they provide birth families. For more information about children’s services, see our children’s services page.

2. Contacting Family Rights Group’s Advice Service for general information and advice about adoption. You can phone our advice line on 0808 801 0366, which is open Monday to Friday, from 9.30 am to 3 pm, or visit our Get Help and Advice page on our website to find out about our digital advice services.

For more information about adoption, see our adoption page.

This is a map of services in England and will not show services available in other countries.

People pie chart

Our funding means we can currently only help 4 in 10 people

Your donation will help more families access expert legal advice and support from Family Rights Group.

Donate Now