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Our advice service

We provide advice to parents, grandparents, relatives, friends and kinship carers who are involved with children’s services in England or need their help. We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section describes the processes that you and your family are likely to go through, so that you know what to expect. Our webchat service can help you find the information and advice on our website which will help you understand the law and your rights.

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Birth Companions

About this service

Birth Companions is a women’s charity dedicated to tackling inequalities and disadvantage during pregnancy, birth and the postnatal period, including for women facing or experiencing separation from a baby. The women we support face many difficulties which can often make pregnancy, birth and the postnatal period a time of anxiety, stress and hardship. These can include being in contact with the criminal justice system, involvement with children’s social care, immigration issues, homelessness, poverty, mental ill-health and a history of domestic violence or sexual abuse. We work to offer support to women facing these challenges.

This service is available for birth families in

Barnet, City of London, Westminster, Wandsworth, Waltham Forest, Tower Hamlets, Sutton, Southwark, Richmond upon Thames, Redbridge, Newham, Merton, Lewisham, Lambeth, Kingston upon Thames, Kensington and Chelsea, Hounslow, Barking and Dagenham, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Islington

Contact details

Who is the service for?

  • The child’s birth mother (or pregnant mother)

At what point in the adoption process is support available? When adoption is:

  • Being considered (before court proceedings have started)
  • Being planned (including during court proceedings)
  • Has taken place

What support is available?

  • Advocacy support to help birth family members get their views across when dealing with children’s services and other official agencies
  • Another specialist service
  • Antenatal classes, remote 1:1 antenatal education, 1:1 birth support, 1:1 postnatal support around separation, signposting and referrals to specialist services

Where is support available?

  • In person, at a flexible location, such as your home
  • In person, at a specific location
  • Online, including virtual meetings or webchat

How to access the service?

  • Contact us directly if you want support (this is also known as self-referral)

How much support is available?

  • The service can provide support for the following duration: Throughout pregnancy and up to 8 months postnatal

Key details about the service

  • One-to-one support is available at this service
  • Additional support for people with disabilities, including learning difficulties and learning disabilities, is available at this service

Has the service been independently evaluated, with input from family members who have used the service?

No, not at this point
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Our funding means we can currently only help 4 in 10 people

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