By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
We aim to provide support and guidance for birth relatives, before, during and after an adoption order. We have a dedicated team with a wealth of experience that understand the impact adoption may have on birth parents and their families. We can listen to your story and how you are feeling about your child’s adoption. We can explain the often-confusing process of adoption. We can help you write a letter for your child when they are older explaining what happened and how you feel about it. This service is short-term (usually up to six sessions).
Bath and North East Somerset, North Somerset, South Gloucestershire, Wiltshire, City of Bristol, Gloucestershire
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