By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
PAC-UK
About this service
PAC-UK’s specialist birth parent and relative support services include our First Family Service, face-to-face and telephone counselling, private intermediary services (for birth relatives of adults adopted as children) and support groups. Our PAC-UK Advice Line can provide you with more information on services you can access in your area.
This service is available for birth families in
Northumberland, South Tyneside, Sheffield, Sefton, Salford, Rotherham, Rochdale, Richmond upon Thames, Redbridge, Oldham, Southwark, North Yorkshire, North Tyneside, North Lincolnshire, North East Lincolnshire, Newham, Newcastle Upon Tyne, Merton, Manchester, Waltham Forest, Lincolnshire, City of London, Hertfordshire, City of York, Wirral, Wigan, Westminster, Warrington, Wandsworth, Barnet, Wakefield, Trafford, Tower Hamlets, Tameside, Sutton, Sunderland, Stockport, St. Helens, Calderdale, Gateshead, Enfield, East Riding of Yorkshire, Ealing, Doncaster, Croydon, Cheshire West and Chester, Cheshire East, Camden, Lewisham, Bury, Brent, Bradford, Bolton, Blackburn with Darwen, Birmingham, Barnsley, Barking and Dagenham, Hackney, Liverpool, Leeds, Lambeth, Knowsley, Kirklees, Kingston upon Thames, Hull, Kensington and Chelsea, Hounslow, Hillingdon, Havering, Harrow, Haringey, Hammersmith and Fulham, Halton, Greenwich, Islington
Contact details
- https://www.pac-uk.org
- PAC-UK, Hollyshaw House, 2 Hollyshaw Lane, Leeds, LS15 7BD
- advice@pac-uk.org
- 0300 1800 090
Who is the service for?
- The child’s birth mother (or pregnant mother)
- The child’s birth father
- The child’s brothers and sisters, including half siblings and step siblings
- The child’s wider family and friends (including grandparents, aunts/uncles)
At what point in the adoption process is support available? When adoption is:
- Being considered (before court proceedings have started)
- Being planned (including during court proceedings)
- Has taken place
What support is available?
- General advice and information about adoption
- Advocacy support to help birth family members get their views across when dealing with children’s services and other official agencies
- Counselling or therapeutic support
- Support groups for birth families affected by adoption
- Advice and information about contributing to a child’s life story work or life story book
- Support for contact with an adopted child, including letterbox contact (contact is sometimes described as ‘keeping in touch’ or ‘family time’)
- Support for birth family members to access adoption records and information held by children’s services or another adoption agency
- Information and support about reconnecting with an adult relative who was adopted as a child (some services included in this map may charge a fee for this)
Where is support available?
- In person, at a flexible location, such as your home
- In person, at a specific location
- Online, including virtual meetings or webchat
- Over the phone
How to access the service?
- Contact us directly if you want support (this is also known as self-referral)
How much support is available?
- Please contact us to discuss this because it depends on the support needed
Key details about the service
- One-to-one support is available at this service
- This service can give specialist support or information for birth families affected by transracial adoption
- Additional support for people with disabilities, including learning difficulties and learning disabilities, is available at this service
- Confidential interpreters or translation services are available at this service
Has the service been independently evaluated, with input from family members who have used the service?
Yes, the evaluation is online at: https://www.pac-uk.org/pac-uk-achieves-fourth-consecutive-outstanding-ofsted-rating/
Our funding means we can currently only help 4 in 10 people
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