By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Sheffield City Council
About this service
The council has a letterbox support scheme for children placed for adoption by the council. A duty service is available to offer advice and support to birth family members. We do not offer intermediary services but the duty team will sign post birth family members to approved agencies who can provide this.
The council also commissions independent support from PAC-UK and Fresh Start.
This service is available for birth families in
Sheffield
Contact details
- This service is provided by In conjuction with One Adoption South Yorkshire
- https://www.sheffield.gov.uk
- Moorfoot Building, Sheffield, S1 4PL
- adoption@sheffield.gov.uk
- 0114 2735010
Who is the service for?
- The child’s birth mother (or pregnant mother)
- The child’s birth father
- The child’s brothers and sisters, including half siblings and step siblings
- The child’s wider family and friends (including grandparents, aunts/uncles)
At what point in the adoption process is support available? When adoption is:
- Being planned (including during court proceedings)
- Has taken place
What support is available?
- General advice and information about adoption
- Support for contact with an adopted child, including letterbox contact (contact is sometimes described as ‘keeping in touch’ or ‘family time’)
- Support for birth family members to access adoption records and information held by children’s services or another adoption agency
- Information and support about reconnecting with an adult relative who was adopted as a child (some services included in this map may charge a fee for this)
Where is support available?
- In person, at a flexible location, such as your home
- In person, at a specific location
- Online, including virtual meetings or webchat
- Over the phone
How to access the service?
- Contact us directly if you want support (this is also known as self-referral)
How much support is available?
- The amount of support is flexible, based on how much support is needed
Key details about the service
- One-to-one support is available at this service
- This service can give support or information for family members who are under 18
- This service can give specialist support and information for birth families affected by international adoption
- This service can give specialist support or information for birth families affected by transracial adoption
- Additional support for people with disabilities, including learning difficulties and learning disabilities, is available at this service
- Confidential interpreters or translation services are available at this service
Has the service been independently evaluated, with input from family members who have used the service?
No, not at this point
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