By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
The Code of Conduct applies to all staff and volunteers (except Trustees, who have a separate Code of Conduct), and seeks to ensure that Family Rights Group’s expectation of those who work for the organisation is as clear as possible. The conduct of all those who work for Family Rights Group directly reflects upon the organisation, including the trust and respect in which it is viewed by families and practitioners and the influence it can bring to bear on decision makers.
The Code of Conduct is binding on all staff. If you break the Code and the standard it promotes and requires, we may take disciplinary action (including, potentially, dismissing you).
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