By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Independent supporter
An independent supporter is someone who can help and give support to a family when a child is having an education, health and care needs assessment. They can also help while an education, health and care plan is being developed.
The supporter is independent of the local authority. Independent supporters are usually recruited by a local voluntary sector organisation. They will receive training to enable them to act as an independent adviser to families.
Children’s services must make sure families can get impartial information, advice and support. This will ensure they can take part fully in the education, health and care assessment and planning process. Children’s services should provide families with details about local independent supporters or other advice services.
For more information on independent advice services available in your area see:
The Local Offer (for special educational needs and disabilities) on your local authority’s website.
Our funding means we can currently only help 4 in 10 people
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