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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.

 

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Family Rights Group
Cover Your Tracks

Driving best practice in Family Group Decision Making

Published: 6th November 2025

Under 1 minute read

A glow up at 20: The family group conference toolkit gets a fresh new look

Date: Friday 28th November 2025
Time: 10:00am to 11:30am
Location: Join us online for a launch webinar hosted by Research in Practice for members

Twenty years on from its original debut, the Family Group Conference Toolkit is back – better than ever. Family Rights Group is thrilled to unveil the second edition of this essential resource, redesigned to reflect two decades of progress in practice, policy, and research.

This updated toolkit is more than just a refresh – it’s a comprehensive, step-by-step guide to running effective family group conferences, packed with examples, legal insights and practical advice. Whether you’re new to FGCs or a seasoned practitioner, this edition is your go-to companion for delivering high-quality, family-led decision making.

As proud champions of FGCs – the gold standard in family group decision making – Family Rights Group remains committed to empowering effective, high quality partnership working between families and professionals.

More events to follow and information and how you can get your hands on a copy.

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