By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Thursday afternoons, you can use our webchat service to chat online to an adviser.
We have also produced frequently asked questions for practitioners working for domestic abuse organisations.
We can be commissioned by children’s services to deliver training and consultancy to promote effective policies and practices when working with families, where there is, or has been, domestic abuse.
We can also be commissioned to provide training on law and the child welfare system to practitioners working for domestic abuse organisations who are advocating for parents whose children are subject to child protection enquiries.
Our training courses are co-delivered with parents who are survivors of domestic abuse.
To discuss commissioning a course or consultancy work contact Pam Ledward pledward@frg.org.uk.
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