By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Support is available for birth relatives before and after the adoption takes place to talk about and manage the life transition of having a child adopted. Direct support is provided to birth relatives to meet the adoptive parents of their child/children. Support is provided to maintain the contact plan (direct and indirect) and adapt to it as it changes throughout the child’s life. There are support groups that run monthly for birth mothers throughout the Thames Valley region.
Reading, Swindon, West Berkshire, Windsor and Maidenhead, Wokingham, Oxfordshire, Bracknell Forest
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