By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Hurdle works with parents, including those who have lost a child to the care system by final care order and have no children in their care currently, or are pregnant and at risk of their newborn baby being removed (CP or PLO). Families are assigned a keyworker who works in partnership with the family. Support is for up to 12 months (longer in exceptional circumstances) and includes help tackling difficulties relating to previous trauma, mental health, and substance abuse. It might also include attending some of our group programmes, domestic abuse courses, or accessing counselling or group therapy.
Coventry
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