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Our advice service

Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.

Our advice service is free, independent and confidential.

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By phone or email

To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.

Discuss on our forums

Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.

Advice on our website

Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.

 

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About this service

Flourish support women over the age of 17 living in Lambeth who have experience of care proceedings or the removal of a child from their care. We recognise that birth mother’s have their own support needs and the challenges they face accessing support. We offer a non-judgemental listening ear to help mothers to navigate their loss, make sense of decisions and access local services. We work directly with parents, but their children’s journey is at the centre, recognising the on-going direct/indirect links between children and their birth parents. We are consent-based, and referrals are made via key workers.

This service is available for birth families in

Lambeth

Contact details

  • This service is provided by Lambeth Children’s Services
  • Lambeth Children Social Care , The London Borough of Lambeth, Civic Centre, 6 Brixton Hill, London, SW2 1EG
  • amarley@lambeth.gov.uk
  • 020 7926 7414

Who is the service for?

  • The child’s birth mother (or pregnant mother)

At what point in the adoption process is support available? When adoption is:

  • Being planned (including during court proceedings)
  • Has taken place

What support is available?

  • General advice and information about adoption
  • Counselling or therapeutic support
  • Advice and information about contributing to a child’s life story work or life story book
  • Support for contact with an adopted child, including letterbox contact (contact is sometimes described as ‘keeping in touch’ or ‘family time’)
  • Support for birth family members to access adoption records and information held by children’s services or another adoption agency

Where is support available?

  • In person, at a flexible location, such as your home

How to access the service?

  • You will need to speak to one of the following practitioners to be referred to our service: You will need to ask a support worker you are already working with to contact amarley@lambeth.gov.uk to refer you to the Flourish service

How much support is available?

  • The service can provide support for the following duration: Throughout any length of care proceedings and for up to 18 months after final order is made if the decision is for a child to remain out of their parents’ care

Key details about the service

  • One-to-one support is available at this service
  • This service can give support or information for family members who are under 18
  • Confidential interpreters or translation services are available at this service

Has the service been independently evaluated, with input from family members who have used the service?

Yes, the evaluation is online at: University of Essex
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