By phone or email
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Are you a parent, kinship carer relative or friend of a child who is involved with, or who needs the help of, children’s services in England? We can help you understand processes and options when social workers or courts are making decisions about your child’s welfare.
Our advice service is free, independent and confidential.
To speak to an adviser, please call our free and confidential advice line 0808 801 0366 (Monday to Friday 9.30am to 3pm, excluding Bank Holidays). Or you can ask us a question via email using our advice enquiry form.
Our online advice forums are an anonymous space where parents and kinship carers (also known as family and friends carers) can get legal and practical advice, build a support network and learn from other people’s experiences.
Our get help and advice section has template letters, advice sheets and resources about legal and social care processes. On Monday and Wednesday afternoons, you can use our webchat service to chat online to an adviser.
Pause works with women who have experienced and are at risk of repeated pregnancies that result in children needing to be removed from their care. Pause works directly with women, so that no woman should ever have to experience the removal of a child more than once. We offer an intensive, 18-month voluntary programme of support. We work systemically and build a trusting relationship with the woman and her network. We work at the woman’s pace and she decides what areas she would like to focus on. The woman works with her allocated practitioner to build a bespoke package of support.
Sunderland
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